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Transparency

Freedom of Information Act

Under the Freedom of Information Act (IFG), you generally have a right of access to official information.

Your Right to Information

In accordance with our service standards and applicable legal requirements, every client is entitled to comprehensive informational support. Your personal loan advisor will provide you with official legal information, regulatory documentation, and detailed guidance governing the loan and subsidy process. Please contact your advisor during business hours to arrange a consultation.

Submission of an application

Applications may be submitted in writing or electronically. Please describe the information you are requesting as precisely as possible.

Editing

The information is generally made available within one month. In individual cases, fees may apply.